Help Center

Last updated: April 4, 2026

Help Center

Welcome to the TradeZone Help Center. Find answers to common questions, guides, and support resources below.

Quick Links

Getting Started Guides

How to Create an Account

  1. Click Sign Up in the top navigation.
  2. Enter your email address and create a strong password.
  3. Verify your email address via the link sent to your inbox.
  4. Complete KYC verification to unlock all features.
  5. Set a withdrawal password in your security settings.
  6. Deposit funds to start trading.

How to Make Your First Trade

  1. Navigate to Trading → Spot Classic.
  2. Select the trading pair (e.g. BTC/USDT).
  3. Choose Buy or Sell, enter your price and amount.
  4. Click Buy BTC or Sell BTC to place your order.
  5. Monitor your order in the Open Orders section below the chart.

How to Deposit Cryptocurrency

  1. Go to Finance → Wallet → Deposit.
  2. Select the coin you want to deposit.
  3. Copy your unique deposit address.
  4. Send funds from your external wallet to this address.
  5. Wait for blockchain confirmations — typically 3–30 minutes.

Need More Help?

If you cannot find the answer you are looking for, our support team is here to help. Contact us here and we will respond within 24 hours.