Privacy Policy

Last updated: April 4, 2026

Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly (name, email, phone, government ID for KYC), information generated through your use of our services (trade history, IP addresses, device information), and information from third parties (KYC verification providers).

2. How We Use Your Information

  • To operate and improve our platform
  • To verify your identity (KYC/AML compliance)
  • To process transactions and send transaction confirmations
  • To detect and prevent fraud and security incidents
  • To send service updates, security alerts, and promotional communications (with your consent)
  • To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with: (1) KYC/AML service providers (SumSub) for identity verification, (2) law enforcement when legally required, (3) service providers who assist our operations under strict data processing agreements.

4. Data Security

We implement industry-standard security measures including AES-256-CBC encryption for sensitive data, TLS 1.3 for data in transit, and regular security audits. Despite these measures, no system is completely secure.

5. Data Retention

We retain your personal data for as long as your account is active and as required by law (typically 5–7 years for financial records). You may request deletion of non-legally-required data after account closure.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at the email below.

7. Cookies

We use essential cookies for authentication and session management, and analytics cookies (with your consent) to understand how you use our platform. You can manage cookie preferences in your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this policy from time to time and will notify you of material changes. Your continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at: privacy@tradezone.forex